Seattle, July 26, 2022 (GLOBE NEWSWIRE) — WellSaid Labs, producer of the world’s highest quality synthetic voices available, celebrates growth with new hires, expanded API, custom voices and enterprise Teams product to ensure continued market dominance. WellSaid Labs powers the synthetic media industry along with more than 7,000 customers across dozens of industries. Customers value WellSaid Labs’ incredibly high level of realistic human-voice capability and rely on WellSaid Labs’ business mission critical 99.99% uptime SLA.
The future of AI voice technology is exciting. It makes it easier, more cost-effective, and more efficient for consumers and businesses to reach one another. The outlet, eMarketer, estimates over a third of the U.S. population (roughly 122 million people) use a voice assistant monthly. Additionally, ComScore reports that more than half of all smartphone users engage with voice search technology.
In this article, we discuss the future of AI voice technology. This includes helping companies personalize consumer experiences on a broader scale. It doesn’t end there. The future of AI voice is bridging technology accessibility gaps and navigating concerns around privacy and deep fakes.
We are so excited to introduce you to our seven new friends. Technically, they are avatar voices, but we know you’ll like them. While we often add new voice options to the WSL Studio, we are extra excited about this group. Let’s meet the new options for your next voice over project and learn a bit about the process.
Excellent customer service is a balancing act. Customers are looking for solutions to their problems. Companies are looking for consistency and reliability, aiming for every customer service interaction to go as smoothly as possible. However, nailing TTS for customer service requires a money and resources, and many brands are turning to AI technology for more creative, cost-efficient, and high-quality solutions to serve their customers.
For many brands, a fully-staffed customer service team is not feasible from a finance or resource standpoint. It’s extremely expensive to staff customer service teams around the clock, train them, and ensure they strike the right tone to represent a brand in diverse customer interactions.That’s why, in recent years, many companies have looked to non-human solutions. In fact, over 85% of customer interactions are without a living, breathing agent involved.
In place of live customer support agents, some businesses have installed automated systems to deliver pre-loaded responses based on the most common customer service queries. However, menu systems are not always adequate when complex answers are required, which leads to less than stellar customer satisfaction. (We can all picture someone yelling angrily into a phone at a maddeningly robotic autoresponder.) These limitations are why many brands are moving towards more advanced solutions like realistic text-to-speech.
Have you attended any digital conferences this year? You can find plenty of posts weighing the pros and cons of virtual learning experiences. Ultimately, though, most organizations choose to offer opportunities to meet and learn virtually. It’s a great place to find creative motivation.
One of our favorite things about virtual conferences? They create a wealth of online learning opportunities that you can access even after the conference ends. It’s fantastic for creatives who use high-tech tools every day.
Plus, as we know, 2020 is all about finding ways to stay socially and mentally engaged while you’re physically separated from your work communities. Conferences help you learn new tool features while feeding your need for connection.
One of the great things about Articulate 360? It’s very easy to add audio content to your courses. Whether you’re using Rise 360 online or one of Articulate’s suite of desktop applications, you can add audio to any of your courses.
In this series, we’ll show you the steps to take to get your WellSaid audio files integrated with your course. This post is all about Rise 360.
Your stories deserve the perfect voice, and WellSaid Studio is here to help you make that happen. We’re proud to introduce you to our eight new digital voice actors! They can’t wait to record your engaging content.