Replay of WellSaid Customer Success webinar on Respelling

Customer Creative Session: Using Respelling in Studio

In August of this year, WellSaid updated the Studio Voice Model with the most lifelike version of our AI Voice Avatars yet. This update helped render your voiceover content with fewer adjustments. Now, the Voice Model can “read” your text in context and get more words right on the first try. We also added the Respelling tool.

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New voice avatars from wellsaid labs, including a non-binary and Mexican American accent.

New Voice Avatar Release: Meet 4 New WellSaid Voices

Every new Voice Avatar release at WellSaid labs is a carefully crafted response to the needs of our customers and their listeners. New accents, new styles, more representation, the Voice Avatar library in Studio is an ever-evolving reflection of the listening audience.

While that is true of every Voice Avatar release, this one is unique. Not simply reflecting the sounds of different English language accents, this group of Avatars addresses even more subtle representations.

Let’s go through each of the four new avatars. We will listen to samples of their voices and discuss possible uses for them.

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Product Update on the WellSaid Voice Model

Product Update: A New WellSaid Voice Model

Listen as Tilda reads the intro to this product update.

Most AI voice providers use a similar strategy for creating a voice avatar from voice actor recordings. At WellSaid, we have updated our Voice Model to use an entirely different type of machine learning. That means that our newest Voice Model powers the most lifelike, natural sounding voice avatars available.

Read on to learn how this experience changes voiceover production for our Studio customers.

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WellSaid growth proves AI Voice Demand

WellSaid Labs Makes Noise Proving Business Demand for AI Voice

Listen to one of our AI Voice Avatars read the first paragraph.

Seattle, July 26, 2022 (GLOBE NEWSWIRE) — WellSaid Labs, producer of the world’s highest quality synthetic voices available, celebrates growth with new hires, expanded API, custom voices and enterprise Teams product to ensure continued market dominance. WellSaid Labs powers the synthetic media industry along with more than 7,000 customers across dozens of industries. Customers value WellSaid Labs’ incredibly high level of realistic human-voice capability and rely on WellSaid Labs’ business mission critical 99.99% uptime SLA.  

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The future of ai voice technology affects many areas of accessibility and customer service.

What is the Future of AI Voice?

The future of AI voice technology is exciting. It makes it easier, more cost-effective, and more efficient for consumers and businesses to reach one another. The outlet, eMarketer, estimates over a third of the U.S. population (roughly 122 million people) use a voice assistant monthly. Additionally, ComScore reports that more than half of all smartphone users engage with voice search technology.

In this article, we discuss the future of AI voice technology. This includes helping companies personalize consumer experiences on a broader scale. It doesn’t end there. The future of AI voice is bridging technology accessibility gaps and navigating concerns around privacy and deep fakes.

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Meet the new text to speech voice avatars at WellSaid!

New Avatar Voices, Now at WSL!

We are so excited to introduce you to our seven new friends. Technically, they are avatar voices, but we know you’ll like them. While we often add new voice options to the WSL Studio, we are extra excited about this group. Let’s meet the new options for your next voice over project and learn a bit about the process.

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TTS for customer service is a helpful addition to your support team.

Text-To-Speech (or TTS) For Customer Service

Excellent customer service is a balancing act. Customers are looking for solutions to their problems. Companies are looking for consistency and reliability, aiming for every customer service interaction to go as smoothly as possible. However, nailing TTS for customer service requires a money and resources, and many brands are turning to AI technology for more creative, cost-efficient, and high-quality solutions to serve their customers.

For many brands, a fully-staffed customer service team is not feasible from a finance or resource standpoint. It’s extremely expensive to staff customer service teams around the clock, train them, and ensure they strike the right tone to represent a brand in diverse customer interactions.That’s why, in recent years, many companies have looked to non-human solutions. In fact, over 85% of customer interactions are without a living, breathing agent involved.

In place of live customer support agents, some businesses have installed automated systems to deliver pre-loaded responses based on the most common customer service queries. However, menu systems are not always adequate when complex answers are required, which leads to less than stellar customer satisfaction. (We can all picture someone yelling angrily into a phone at a maddeningly robotic autoresponder.) These limitations are why many brands are moving towards more advanced solutions like realistic text-to-speech. 

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Adobe eLearning World Conference: Keep Your Creative Motivation High


Have you attended any digital conferences this year? You can find plenty of posts weighing the pros and cons of virtual learning experiences. Ultimately, though, most organizations choose to offer opportunities to meet and learn virtually. It’s a great place to find creative motivation.

One of our favorite things about virtual conferences? They create a wealth of online learning opportunities that you can access even after the conference ends. It’s fantastic for creatives who use high-tech tools every day.

Plus, as we know, 2020 is all about finding ways to stay socially and mentally engaged while you’re physically separated from your work communities. Conferences help you learn new tool features while feeding your need for connection.

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