Replay of WellSaid Customer Success webinar on Respelling

Customer Creative Session: Using Respelling in Studio

In August of this year, WellSaid updated the Studio Voice Model with the most lifelike version of our AI Voice Avatars yet. This update helped render your voiceover content with fewer adjustments. Now, the Voice Model can “read” your text in context and get more words right on the first try. We also added the Respelling tool.

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Product Update on the WellSaid Voice Model

Product Update: A New WellSaid Voice Model

Listen as Tilda reads the intro to this product update.

Most AI voice providers use a similar strategy for creating a voice avatar from voice actor recordings. At WellSaid, we have updated our Voice Model to use an entirely different type of machine learning. That means that our newest Voice Model powers the most lifelike, natural sounding voice avatars available.

Read on to learn how this experience changes voiceover production for our Studio customers.

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Meet the new text to speech voice avatars at WellSaid!

New Avatar Voices, Now at WSL!

We are so excited to introduce you to our seven new friends. Technically, they are avatar voices, but we know you’ll like them. While we often add new voice options to the WSL Studio, we are extra excited about this group. Let’s meet the new options for your next voice over project and learn a bit about the process.

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TTS for customer service is a helpful addition to your support team.

Text-To-Speech (or TTS) For Customer Service

Excellent customer service is a balancing act. Customers are looking for solutions to their problems. Companies are looking for consistency and reliability, aiming for every customer service interaction to go as smoothly as possible. However, nailing TTS for customer service requires a money and resources, and many brands are turning to AI technology for more creative, cost-efficient, and high-quality solutions to serve their customers.

For many brands, a fully-staffed customer service team is not feasible from a finance or resource standpoint. It’s extremely expensive to staff customer service teams around the clock, train them, and ensure they strike the right tone to represent a brand in diverse customer interactions.That’s why, in recent years, many companies have looked to non-human solutions. In fact, over 85% of customer interactions are without a living, breathing agent involved.

In place of live customer support agents, some businesses have installed automated systems to deliver pre-loaded responses based on the most common customer service queries. However, menu systems are not always adequate when complex answers are required, which leads to less than stellar customer satisfaction. (We can all picture someone yelling angrily into a phone at a maddeningly robotic autoresponder.) These limitations are why many brands are moving towards more advanced solutions like realistic text-to-speech. 

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Tips about how to make a voiceover with WellSaid Labs text to speech

How to Make a Voiceover With AI

Artificial intelligence (AI) is one of the most cost-effective, streamlined, resource-efficient ways to create voiceovers for learning and development content, online courses, training videos, podcasts, audiobooks and more. But you may be wondering… how exactly does the process work? In this article, we help to demystify the process, walking you through the steps involved so you can see how simple, efficient and effective making AI voiceovers can be. 

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WellSaid Labs Audio Production

Text-to-Speech Online With Natural Voices

When you’ve watched a video online, have you ever considered whether the voiceover was actually a human voice? Sounds sci-fi, but these days, many companies rely on an emerging technology called text-to-speech to bring their voiceovers, scripts, and learning content to life. In this article, we discuss what text-to-speech is, how it compares to actual human voiceovers, and how you can generate shockingly life-like natural voices with an online text-to-speech platform.

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