TTS for customer service is a helpful addition to your support team.

Text-To-Speech (or TTS) For Customer Service

Excellent customer service is a balancing act. Customers are looking for solutions to their problems. Companies are looking for consistency and reliability, aiming for every customer service interaction to go as smoothly as possible. However, nailing TTS for customer service requires a money and resources, and many brands are turning to AI technology for more creative, cost-efficient, and high-quality solutions to serve their customers.

For many brands, a fully-staffed customer service team is not feasible from a finance or resource standpoint. It’s extremely expensive to staff customer service teams around the clock, train them, and ensure they strike the right tone to represent a brand in diverse customer interactions.That’s why, in recent years, many companies have looked to non-human solutions. In fact, over 85% of customer interactions are without a living, breathing agent involved.

In place of live customer support agents, some businesses have installed automated systems to deliver pre-loaded responses based on the most common customer service queries. However, menu systems are not always adequate when complex answers are required, which leads to less than stellar customer satisfaction. (We can all picture someone yelling angrily into a phone at a maddeningly robotic autoresponder.) These limitations are why many brands are moving towards more advanced solutions like realistic text-to-speech. 

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Tips about how to make a voiceover with WellSaid Labs text to speech

How to Make a Voiceover With AI

Artificial intelligence (AI) is one of the most cost-effective, streamlined, resource-efficient ways to create voiceovers for learning and development content, online courses, training videos, podcasts, audiobooks and more. But you may be wondering… how exactly does the process work? In this article, we help to demystify the process, walking you through the steps involved so you can see how simple, efficient and effective making AI voiceovers can be. 

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WellSaid Labs Audio Production

Text-to-Speech Online With Natural Voices

When you’ve watched a video online, have you ever considered whether the voiceover was actually a human voice? Sounds sci-fi, but these days, many companies rely on an emerging technology called text-to-speech to bring their voiceovers, scripts, and learning content to life. In this article, we discuss what text-to-speech is, how it compares to actual human voiceovers, and how you can generate shockingly life-like natural voices with an online text-to-speech platform.

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Meet the Fresh New Voices of WellSaid!

Your stories deserve the perfect voice, and WellSaid Studio is here to help you make that happen. We’re proud to introduce you to our eight new digital voice actors! They can’t wait to record your engaging content. 

Please meet Tobin, Paige, Tristan, Patrick, Nicole, Jeremy, Kai, and Ava!

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WellSaid Adding soundtrack to your voice narration.

Choosing the Right Sound Track for Your Voice Over


When you have a solid voice recording, adding the right background music lets you set the emotional tone. Select the right sound track, and your production suddenly takes on a professional sound. Even subtle background music adds ambiance and feeling to an otherwise sterile recording. 

Finding the right track requires some detective work and a lot of attention to nuance and tone. The process of looking for, and finding, that perfect accompaniment can be mystifying, but it doesn’t have to be. From identifying the best music services to trying out several tracks, this post gives you the information you need for confident audio mixing.

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WSL_announcement

TTS Update: More Characters, Less Editing

What do you want?
MORE TEXT! CLEANER WORKFLOW!
When do you want it?
NOW!

We’re happy to oblige! These two new capabilities aid you on your quest to lifelike ai text to speech. Without further ado, let us introduce:

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